Derdack, provider of mobile messaging platforms and notification workflow software today announced that Boehringer Ingelheim, a leading pharmaceutical company, has integrated Derdack’s message master® Enterprise Alert into its IT infrastructure.  According to Albawaba.com, the software is used to ensure maximum systems uptime and when faults do occur, e.g. with Windows servers, they can be immediately rectified.

“By giving us the ability to solve problems before it affects our business users we have lowered our business risks and message master® Enterprise Alert more than paid for itself after the first two faults were fixed.  Dealing more effectively with these alerts has saved us over $0.5m in lost company wide staff productivity,” said Jasper Zwarts, IT Network Engineer, Boehringer Ingelheim.

Every time Boehringer Ingelheim is able to rapidly recover from a fault, it saves literally hundreds of hours of staff productivity.  The IT department can now offer a more proactive service and maintain high levels of availability which ensures they provide an efficient and reliable IT infrastructure with a lower risk of business interruption.

Without any method of notification workflow, Boehringer Ingelheim faced an unacceptable level of risk of interruption to its business continuity.  Zwarts commented, “We looked at a number of alternatives but it soon became clear that message master® Enterprise Alert was a robust product and well suited to our requirements.  Working with its intuitive Windows interface makes ongoing maintenance a simple process.”